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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Lauren B


10 May 2024

CIPD qualifications

Trickier as this was the first one on the new course, but the actual course content was so much better and streamlined.

Leigh-anne B


10 May 2024

CIPD qualifications

It was a little disorienting not having latest candidate guidance

Anne-Marie D


10 May 2024

CIPD qualifications

Came in very nervous and now feeling like I can do my first assignment!

Ellie M


10 May 2024

CIPD qualifications

Fiona was very lovely and knowledgeable on the subject

Charlotte D


10 May 2024

CIPD qualifications

Really nice to be sharing things with other professionals and learning from each other.

Daniel W


10 May 2024

CIPD qualifications

The trainer was very well informed. Answered everyone's questions and the groups we split off into were very helpful. The workshops will definitely help me with my assignments if they can continue like this. This is my first workshop

Keely K


10 May 2024

CIPD qualifications

Fiona is brilliant - made the lesson super enjoyable and engaging. Came away feeling really confident - thank you!

Kathryn J


10 May 2024

CIPD qualifications

Excellent, thanks Fiona

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