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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Emma T


18 Aug 2026

CIPD qualifications

Really helpful overview of how to conduct our research project.

James H


18 Aug 2026

CIPD qualifications

Very good in depth discussion on the topics involved.

Jackie H


18 Aug 2026

CIPD qualifications

Really good overview today. The breakout sessions were really helpful and talking it through made me feel more confident. Anthony is a brilliant trainer and really engaging and positive.

Rochelle H


17 Aug 2026

CIPD qualifications

Thoroughly enjoyable and I learned a lot to help my career and current role. Anthony was fantastic, very knowledgeable and supportive.

Anthea T


14 Aug 2026

CIPD qualifications

The course was extremely educational, my knowledge is now widen in the HR department!

Hanna K


13 Aug 2026

CIPD qualifications

Really useful and interactive workshop. I especially enjoyed the discussions and real-life examples from different organisations. The job evaluation example was particularly helpful and made the topic much clearer. Thank you!

Eloise H


13 Aug 2026

CIPD qualifications

Interactive the delivery methods and going through the material to relate to a case study.

Mary Y


13 Aug 2026

CIPD qualifications

Interactive, not too talking at us, good course advisor interaction.

Jessica M


23 Jul 2026

CIPD qualifications

The module was very interesting and gave a great foundation into the world of accountancy

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