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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Maddie S


21 Aug 2024

CIPD qualifications

Really happy with the interactiveness of the course. Feel the PowerPoints could include a bit more information as it’s a lot to listen to and my learning style is better reading

Jamie N


21 Aug 2024

CIPD qualifications

Fiona is great at coming up with examples and helping you understand.

Coumba S


21 Aug 2024

CIPD qualifications

Been super clear and very nice!

Mattia P


20 Aug 2024

CIPD qualifications

Canvas for group activities was a nice touch

Rahat I


13 Aug 2024

CIPD qualifications

Very interesting topic, I enjoyed the session. Thank you!

Rwmi H


1 Aug 2024

CIPD qualifications

I think the jam board is great, it really keeps me engaged and helps with questions

Abbi-May W


31 Jul 2024

CIPD qualifications

Anthony was brilliant. Delivered the course really well and answered all our questions. He was able to engage the whole group. Thank you Anthony. 😊

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