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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Dan S


15 Apr 2026

CIPD qualifications

Quite a lot of content. But has been taught well and linked to the real world scenarios, which keeps things interesting.

Alex G


15 Apr 2026

CIPD qualifications

Good teaching & delivery however revision course on BH Monday is intense

Daniel M


15 Apr 2026

CIPD qualifications

Course is vast and complex. But the structure of the course makes it slightly easier to follow and understand. Such as the order of the chapters, for example, all CGT chapters are grouped together which is helpful.

Chelsea D


15 Apr 2026

CIPD qualifications

Good course

Jack C


15 Apr 2026

CIPD qualifications

Caroline made the course very interesting by applying it to real world situations. This made it much easier to understand.

Jack T


15 Apr 2026

CIPD qualifications

Good delivery of course

William B


19 Mar 2026

CIPD qualifications

First module of AAT and Reed - Gathered a strong understanding of tax process -Enjoyed this module and learning about Tax - Also gathered a good understanding of the processes of Reed with VLE and teams.

George H


19 Mar 2026

CIPD qualifications

The online lessons are enjoyable and engaging

Joshua S


5 Mar 2026

CIPD qualifications

Very good course and lots learnt in an efficient way.

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