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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Jessica M


23 Jul 2026

CIPD qualifications

The module was very interesting and gave a great foundation into the world of accountancy

Ahmed A


15 Jul 2026

CIPD qualifications

I really enjoyed attending this session. It was informative, I was very engaged throughout and Anthony is really good at keeping attention while diving through complex materials.

Jacqui B


15 Jul 2026

CIPD qualifications

Really well run workshop from Anthony, lots of examples and discussion points - could've gone on for longer!

Marta V


15 Jul 2026

CIPD qualifications

It was a good place to learn and share perspectives and ideas.

Louise L


15 Jul 2026

CIPD qualifications

Really informative overall, some links didnt work and the case study for the unfair dismissal was confusing

Kerrianne K


7 Jul 2026

CIPD qualifications

Fiona was very engaging and very much enjoyed the course. Information was relevant and interesting. I learnt a lot

Holly L


7 Jul 2026

CIPD qualifications

Thank you Fiona, really helpful!

Charlotte C


7 Jul 2026

CIPD qualifications

Informative and interactive

Emily S


7 Jul 2026

CIPD qualifications

Fiona’s great!

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