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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Joshua S


30 Jan 2026

CIPD qualifications

Very Good

Holly L


29 Jan 2026

CIPD qualifications

Really useful! Thank you Anthony :)

Hanna K


29 Jan 2026

CIPD qualifications

Thank you so much!

Eloise H


29 Jan 2026

CIPD qualifications

Really enjoyed the course very informative and very engaging. Thank you

Tasnima A


29 Jan 2026

CIPD qualifications

Anthony is really nice and a good presenter; he knows the topic very well. This is my first session with him and it was a very good session overall, probably the best one yet. 10/10 to Anthony.

Kerrianne K


29 Jan 2026

CIPD qualifications

Anthony provides such great webinars around both of the topics I have attended. He explains things in detail whilst keeping you engaged. Love any learning session with him! Thanks

Ann-Marie B


29 Jan 2026

CIPD qualifications

Anthony was amazing at delivering the workshop! Very structured session

Jade H


29 Jan 2026

CIPD qualifications

I love my training with Anthony. Anthony's training really allows me to understand as examples are given as well as how we are able to interact with each other which allows me to think from a different perspective.

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