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Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.


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Ahmed A


25 Mar 2025

CIPD qualifications

Very good session with a good amount of interaction and activities

Sadie L


25 Mar 2025

CIPD qualifications

Great guidance on assessment potentially could do with more info about evidence based practice it’s self.

Caroline D


25 Mar 2025

CIPD qualifications

I found it very informative. I just couldn’t access the data for one of the activities. Anthony is very animated and includes everyone. Enjoyed the workshop.

Claire E


25 Mar 2025

CIPD qualifications

Really good session, trainer was great. Nice informal environment. Some people were not vocal/on cameras on the breakout sessions which was a shame (I know you can't control this!). Very small but important point, there was a nice balance of breaks. In the last workshop we had with another trainer, there was only one 15 minute break which was not enough on a 4 hour session.

Keeley D


25 Mar 2025

CIPD qualifications

This is my first workshop as I am just starting my apprenticeship. I found it useful as an introduction to the assignment. It included lots of useful pointers. The workshop was done at a good pace. I really liked Anthony's style of presentation. It was an engaging and enjoyable session. The breakout room and group tasks were all useful.

Natalia F


25 Mar 2025

CIPD qualifications

I understand the assignment more after this call, the activities very helpful and informative

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