What to expect
Working in client services at Reed is dynamic and involves interacting with clients to understand their needs, providing support, and ensuring their satisfaction with our products and services.
So, if you’re a strong communicator, problem solver, and have a customer-centric approach, you will love working as part of one of our teams.
Client services can be challenging, but it's also fulfilling to help clients achieve their goals and build positive relationships with them. At Reed, it's a fast-paced environment that offers opportunities for growth, development and learning.
Our client services teams include a wide range of roles across our group of companies. From customer success, business development and account management to sales, bids, implementation and more.
Voice of Reed
Oliver Dolman, Senior Customer Success Manager
Michael Greer, Senior Business Development Manager
Phillip Duffield, Bid Director
Who we are looking for
We’re seeking individuals that are driven, always striving to set and achieve ambitious goals, whether it’s expanding your client base, increasing revenue or breaking into new markets.
You’ll be detail orientated to ensure that you are providing both your clients and team the most up to date and accurate information, helping to inform business decisions.
Across all roles within client services, you’ll be required to work with multiple stakeholders to create winning solutions for our clients.
Projects are ever changing, and with unexpected challenges occurring throughout implementation. That’s why you’d need to be adaptable, enabling you to respond quickly, and overcome obstacles.
Range of jobs within expertise
With decades of experience in the recruitment industry, Reed has a variety of roles and career opportunities such as…
Business development manager
Account executive
Account director
Bid manager
Director of business excellence
Explore more
How we hire
Our recruitment process allows you to showcase your skills, experience and suitability for the job you are applying for. It also offers you the chance to find out more about our wonderful family of companies, our culture and our teams to ensure we are the right organisation to start or continue your career with.
Culture, values and purpose
When you join Reed, you’ll be joining a company full of friendly, hardworking co-members who are always willing to support you if you need it. See what our co-members have to say.
Our companies
Join one of our companies and make a positive impact on peoples’ lives every day. All the businesses in the Reed Group are united by our purpose of ‘improving lives through work’ and share the belief that everyone should have the opportunity to find meaningful, fulfilling work.